Silver Star Communications

Industry: Telecommunications // Internet Services // Corporate

Services: Print & Digital Marketing Design // Brand Implementation

Smartphone displaying an email from Silver Star about Caring for Community Donation Period, with a QR code and application deadline details, against a dark blue background.

-

Techy

-

Friendly

-

Fast

-

Authentic

-

Sincere

-

Exceptional

- Techy - Friendly - Fast - Authentic - Sincere - Exceptional

Brief

This internet service provider sought to elevate their existing brand identity by creating collateral that better resonated with their audience while maintaining brand recognition. The goal was to refine the visuals and voice to align with the company’s values: approachable yet proficient, friendly yet technical. The new designs needed to establish consistency across digital and traditional media while leveraging the emotional connection the internet provides.

Promotional flyer for Silver Star fiber internet service, highlighting connection benefits, ultimate Wi-Fi offers, and contact information. Includes photos of people using laptops and a TV.

The Solution

By working within the framework of the established brand identity, I introduced subtle yet impactful updates to reflect the company’s evolving vision:

Brand Evolution: Maintained core brand recognition while suggesting refinements for the next iteration of the company’s visuals and messaging, ensuring alignment with their values of authenticity, sincerity, and expertise.

Upgraded Color Palette: Added depth to the traditional blues and silvers, enhancing their sense of professionalism and longevity. Bright accents introduced moments of playfulness, making the brand feel approachable and modern.

Versatile Collateral: Designed both digital and traditional materials that consistently conveyed the brand’s friendly, technical identity across touchpoints. in-person experience.

Three posters on a wall promoting Silver Star Home Zone app. Each poster showcases different features: managing Wi-Fi, exploring ExperienceIQ with a promo code, and Wi-Fi security with ProtectIQ. Each features a person using a smartphone. The posters include blue accents and QR codes.

The Results
The updated collateral successfully bridges the gap between the provider’s technical expertise and their friendly, customer-focused approach. The cohesive design ensures the brand resonates with its target audience while reflecting the company’s authenticity and long-standing reputation.

Email from Silver Star Communications wishing a Merry Christmas, featuring a play button for a video card. Includes holiday closure dates on Dec 26, 2022, and Jan 2, 2023, payment reminders, and contact details for technical support.

Key Takeaways

  • The refreshed color palette adds vibrancy without losing the brand’s sense of reliability and professionalism.

  • The refined visuals and voice strike a balance between approachability and technical proficiency, making the brand more relatable and engaging.

  • The collateral unifies the brand’s presence across digital and print platforms, reinforcing its values at every touchpoint.